Whatsapp Business API

Reply automatically and don’t lose any leads

The WhatsApp Business API revolutionizes the way businesses connect with their customers, offering more personalized, automated and efficient communication.

This tool allows you to manage all WhatsApp conversations from a centralized platform, automate intelligent responses and send personalized messages at the ideal time, improving the customer experience and optimizing your marketing and sales strategies.

With the WhatsApp API, businesses can leverage the world’s most popular messaging app, with a 98% open rate, to engage directly with customers, increase loyalty and maximize the impact of their campaigns.

Connect your business with WhatsApp and transform communication with your customers into a competitive advantage.

What we have done

Advantages of automating customer service with WhatsApp Business

Key notifications for your customers

Send order confirmations, shipping updates, appointment reminders and more via WhatsApp Business API.

Keep your customers informed in real time, improving their confidence in every interaction.

Personalized promotions to increase sales

Create marketing campaigns that seem custom-designed for each client.

Increase cross-sales, recover abandoned carts and maximize your ROI by sending promotional messages at the right time and with high relevance.

Optimize the shopping experience

Make it easy for your customers to browse your catalog, select products and place orders directly from WhatsApp.

The WhatsApp Business API allows you to create a simple and effective checkout process, without the need to redirect users to other platforms.

Optimized customer service

Reduce the request load with automated conversational workflows that resolve frequent queries.

Implements intelligent routing to refer conversations only when live agent support is needed, optimizing resources and costs.

Safety with reliable verifications

Provides two-step authentication and one-time passwords to protect your users’ accounts.

These features not only ensure security, but also a smooth and reliable experience.

Customized flows for unique experiences

Design interactive conversational experiences that captivate your customers.

Personalize each interaction to reinforce user engagement and highlight your brand at every stage of the customer journey.

Do you want us to help you? Write to us!

At Agencia Reinicia we are experts in Whatsapp Business. We help you!

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Who is the Whatsapp Business API for?

The API of WhatsApp Business is designed for companies looking for efficient, personalized and scalable communication with their customers. It is ideal for businesses that want to leverage the world’s most popular messaging platform to optimize customer service, marketing and sales processes.

1. Large companies

Businesses with a high volume of customers that need to manage multiple conversations simultaneously.
Support teams with complex structures that require advanced tools to centralize and automate tasks.
Brands that want to offer real-time customer service and improve user satisfaction.

2. Growing SMEs

Small and medium-sized companies that want to scale their operations without significantly increasing operating costs.
Businesses looking to automate processes such as order confirmations, reminders and status updates.
Brands that want to stand out from the competition using direct marketing and personalization tools.

3. Ecommerce and retailers

Online stores and physical stores that want to offer a frictionless shopping journey.
Businesses looking to integrate their product catalog directly into WhatsApp, facilitating browsing and ordering.
Brands that want to recover abandoned carts and maximize ROI with targeted promotions.

4. Technology companies and SaaS

Negocios que necesitan integraciones avanzadas con CRMs y plataformas de automatización.
Teams that manage data and analytics to personalize interactions and optimize campaigns.
Companies that require automatic conversational flows to verify users, such as one-time passwords or two-step authentication.

5. Service Providers

Companies that offer professional services, such as health, education or tourism, and need to send personalized reminders.
Businesses looking to improve interaction with customers through key notifications about appointments, bookings or itinerary changes.
Brands that want to build lasting relationships with customers through constant and effective communication.

In short, the WhatsApp Business API is the perfect tool for companies that want to offer superior service, optimize processes and improve the customer experience, regardless of their size or industry.

Ready to transform your customer communication?

We help you to implement Whatsapp Business API in your business

Needs Analysis
We evaluate your current communication flows to determine how the WhatsApp Business API can optimize your operations and improve the customer experience.
Implementation Strategy
We design a customized plan to integrate the API into your business, aligning it with your business objectives and ensuring efficient use from the start.
Integration with other tools
We connect WhatsApp Business API with your CRM automation platforms and other systems, creating an integrated solution that maximizes efficiency.
Custom Automation
We design automated workflows for key tasks such as order confirmations, reminders and notifications, optimizing resources and reducing response times.
Training to your team
We train your staff in the use of WhatsApp Business API, ensuring that they take full advantage of its features, regardless of the technical level.
Follow-up and Optimization
We monitor the results of the implementation and adjust strategies to ensure optimal performance and continuous improvements in communication with your customers.
Technical Support
We provide agile technical assistance to resolve any API-related issues, working hand in hand with WhatsApp’s official partners if necessary.

With this comprehensive approach, at Agencia Reinicia we transform the WhatsApp Business API into a key tool to optimize your operations, increase efficiency and strengthen the relationship with your customers.

Learn more about Whatsapp Business: how to attract and retain customers, benefits and more.

Related services from Agencia Reinicia_

What is Reinicia’s work methodology?

Initial analysis: inventory
Inventory of current documents, people and systems in your company.
Initial analysis: flows
Information and communication flows related to the different areas of your business, both internal and external.
Redefinition
Documents, workflows, systems and people.
Zoho One License
Zoho One license selection based on needs.
Configuration of Zoho One apps
Based on business needs and integration of the apps with each other and with other systems of your company.
Training Team
Use of platform apps and new workflows adapted to the platform.
Start-up and follow-up
Accompaniment of people and technology.
Continuous improvement
Existing and new processes, documents, new apps and people.

Why trust Reinicia?

We are Zoho Authorized Partners. We have more than 6 years of experience implementing Zoho apps.

Experienced multidisciplinary team able to make a complete proposal with different tools of the marketing and commercial mix to suit the needs and capabilities of each client.