Zoho Sales IQ
Set up your chat tool and/or chatbot in less than 3 weeks
Interaction with visitors to your Web or mobile App has become essential to avoid losing business opportunities and improve the service provided. With Zoho Sales IQ you can enable from a simple chat to sophisticated chatbots that learn with artificial intelligence algorithms, for any type of device and in a very short time.
We help you to know what you really need based on your business, we configure it and teach you how to use it on your own, if you want to know more, contact us!
What we have done
Main benefits of chat with Zoho Sales IQ
You can start with the simplest functionalities and incorporate new ones little by little.
Allows to launch automatic messages and filter visitors from the Web or Mobile App.
Configure message flows to adapt the conversation to each visitor thanks to Zobot.
Switch to call mode whenever you want to improve communication.
Identify the most valuable visitors in real time with the rules you define.
They can be integrated with different apps to extend their functions. For example Zoho CRM.
You can have as many people attending as you need for optimal service.
You can include a link in your email signature to make it easier for your customers and/or potential customers to start a chat.
Integrate the chat into your mobile app thanks to its Mobilisten SDK.
Service from anywhere thanks to the Zoho Sales IQ mobile app. Available for iOS and Android.
Want to book a demo or sign up for Zoho Sales IQ for free?
What are the main features of Zoho Sales IQ?
- Real-time visitor tracking: know what content they visit and define your own scoring rules
- Intelligent chatbots that can be configured without the need for programming. You can do it without needing to be a developer.
- Chat, audio and screen sharing communication features (associated with Zoho Assist)
- Create your own resource library to solve the most common questions of your customers and potential customers.
- Contact management integrated with Zoho CRM and Zoho Campaigns
- Also with Zoho Desk to improve customer support.
- Intelligent chatbots that can be configured without the need for programming. You can do it without needing to be a developer.
- Transfer queries between operators or create group chats to provide visitors with the best possible service.
- Mobile App available for iOS and Android
- Real-time reporting
- Perform advanced data analysis thanks to the integration with Zoho Analytics and combine the information with other Zoho apps or third-party apps such as Shopify and Salesforce.
Learn more about Zoho SalesIQ: services, implementation, strategies and more.
- Initial analysis: inventory
Communication channels, documents generated and people involved. - Initial analysis: flows
Information flows related to customer service and prospects. - Redefinition
Documents and workflows. - Zoho Sales IQ License
Zoho Sales IQ license selection based on needs. - Platform configuration
Based on business needs and integration with other apps such as Zoho CRM or Analytics. - Training Team
Use of platform and new workflows adapted to platform. - Start-up and follow-up
Accompaniment of people and technology. - Continuous improvement
New functionalities, existing and new processes and documentation.
Why trust Reinicia?
We are Zoho Authorized Partners. We have more than 6 years of experience implementing Zoho apps.
Experienced multidisciplinary team able to make a complete proposal with different tools of the marketing and commercial mix to suit the needs and capabilities of each client.
We have a well-structured work methodology with total transparency towards our clients.
Which Team profiles will accompany you?
Néstor Tejero Bermejo
Director General
Dirige la agencia con la ilusión del primer día.
Álvaro O’Donnell
Estrategia Digital & Growth
Habilidad de transformar ideas abstractas y complejas en conceptos sencillos.
