{"id":21555,"date":"2024-03-15T11:14:16","date_gmt":"2024-03-15T10:14:16","guid":{"rendered":"https:\/\/www.agenciareinicia.com\/crm-omnichannel-online-workshop-workshops-section-2\/"},"modified":"2026-03-13T22:53:06","modified_gmt":"2026-03-13T21:53:06","slug":"crm-omnichannel-online-workshop-workshops-section","status":"publish","type":"page","link":"https:\/\/www.agenciareinicia.com\/en\/crm-omnichannel-online-workshop-workshops-section\/","title":{"rendered":"CRM Omnichannel online workshop &#8211; Workshops Section"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-bg-conic-smooth-blue-to-red-gradient-background has-background\" id=\"solicitar-acceso\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column nt3 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><div class=\"yoast-breadcrumbs dark pt4\"><span><span><a href=\"https:\/\/www.agenciareinicia.com\/en\/\">Home page<\/a><\/span> \u00bb <span class=\"breadcrumb_last\" aria-current=\"page\">CRM Omnichannel online workshop &#8211; Workshops Section<\/span><\/span><\/div>\n\n\n<p class=\"has-white-color has-text-color has-large-font-size\">Zoho CRM and Mailchimp<\/p>\n\n\n\n<h1 class=\"has-text-align-left fw3 mt0 f2 f1-l has-white-color has-text-color wp-block-heading\">CRM Omnichannel online workshop<\/h1>\n\n\n\n<h3 class=\"has-white-color has-text-color wp-block-heading\">From one-off messages to a business conversation<\/h3>\n\n\n\n<p class=\"has-white-color has-text-color\">Discover how <strong>Zoho<\/strong> and <strong>Mailchimp<\/strong> can empower your <strong>CRM <\/strong>through <strong>omnichannel<\/strong>. Learn how to unite different communication channels, such as email, phone, chatbot, WhatsApp and social networks, without leaving the CRM, to provide a seamless and consistent customer experience.   <br\/><br\/>Maximize engagement and retention by aligning with your customers&#8217; preferences at every interaction. In addition, we will explore how tools like <strong>Woztell<\/strong> and <strong>Ringover<\/strong> complement these strategies to deliver a complete omnichannel experience.   <br\/><br\/>Join our webinar and discover the potential of omnichannel in your CRM strategy!<\/p>\n\n\n\n<p data-test id='texto-con-icono-block_61347e60f3392' class=\"flex texto-con-icono has-white-color has-text-color f4 \">\n            <span class=\"icon flex-shrink-0\"><\/span>\n        <span class=\"text\">\n                    Online            <\/span>\n<\/p>\n\n<style>\n    #texto-con-icono-block_61347e60f3392 .icon-dashicons{\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_61347e60f3392 .icon {\n        background-color: currentColor;\n        -webkit-mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/map-placeholder.svg) no-repeat center;\n        mask: 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flex-shrink-0\"><\/span>\n        <span class=\"text\">\n                    April 18            <\/span>\n<\/p>\n\n<style>\n    #texto-con-icono-block_65e838f6c945a .icon-dashicons{\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_65e838f6c945a .icon {\n        background-color: currentColor;\n        -webkit-mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/connection-indicator.svg) no-repeat center;\n        mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/connection-indicator.svg) no-repeat center;\n        -webkit-mask-size:cover;\n        mask-size:cover;\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_65e838f6c945a.f4 .icon,\n    #texto-con-icono-block_65e838f6c945a.f4 .icon-dashicons {\n        width: 32px;\n        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id='texto-con-icono-block_60a4d99953226' class=\"flex texto-con-icono has-white-color has-text-color f4 \">\n            <span class=\"icon flex-shrink-0\"><\/span>\n        <span class=\"text\">\n                    Level: Intermediate            <\/span>\n<\/p>\n\n<style>\n    #texto-con-icono-block_60a4d99953226 .icon-dashicons{\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_60a4d99953226 .icon {\n        background-color: currentColor;\n        -webkit-mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/medium-signal.svg) no-repeat center;\n        mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/medium-signal.svg) no-repeat center;\n        -webkit-mask-size:cover;\n        mask-size:cover;\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_60a4d99953226.f4 .icon,\n    #texto-con-icono-block_60a4d99953226.f4 .icon-dashicons {\n        width: 32px;\n        height: 32px;\n        font-size: 2rem;\n    }\n    #texto-con-icono-block_60a4d99953226.f5 .icon,\n    #texto-con-icono-block_60a4d99953226.f5 .icon-dashicons {\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_60a4d99953226.f6 .icon,\n    #texto-con-icono-block_60a4d99953226.f6 .icon-dashicons {\n        width: 14px;\n        height: 14px;\n    }\n<\/style><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group bg-white pa3 mt3\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"mb0 f6 tracked\">ONLINE SUPPORT ONLY<\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-bottom mb0 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-bottom blue ma0 f2 fw7 lh-solid is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-blue-color has-text-color has-xl-font-size has-mobile-text-align-left\">Access the online workshop<\/p>\n\n\n<div class=\"formulario\"><iframe  id=\"zoho-form-block_63db8a6d0c2b4\" frameborder=\"0\" style=\"height:780px;width:99%;border:none;\" src=\"?zf_lang=en&#038;path=https:\/\/www.agenciareinicia.com\/en\/wp-json\/wp\/v2\/pages\/21555\/&#038;referer=\"><\/iframe>\n<\/div>\n\n\n<p class=\"ma0 f1 has-white-color has-text-color has-regular-font-size\">    .<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<p><\/p>\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns are-vertically-aligned-bottom is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-bottom is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h3 class=\"wp-block-heading\">What does it consist of?<\/h3>\n\n\n\n<p>In this workshop, you will dive into the exciting world of <strong>Omnichannel CRM<\/strong> with <strong>Zoho<\/strong>, <strong>Mailchimp <\/strong>and more applications that use <strong>AI<\/strong> as a tool to maximize personalization and efficiency in your marketing and customer management strategies across multiple channels.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Omni-channel integration in Zoho CRM to unify communications.<\/li><li>Efficient customer data management in Zoho CRM.<\/li><li>Campaign optimization with Zoho CRM and Mailchimp.<\/li><li>Advanced personalization of the customer experience with AI.<\/li><li>Process automation with Woztell and Ringover to improve efficiency.<\/li><li>Data analysis to understand customer behavior.<\/li><li>Maintaining fluid conversations with customers.<\/li><li>Success stories and practical examples.<\/li><\/ul>\n\n\n\n<p>Don&#8217;t miss this opportunity to improve your business strategy!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2022\/11\/zoho-partner.png\" alt=\"Zoho Authorized Partner\" class=\"wp-image-13635\" width=\"418\" height=\"73\" srcset=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2022\/11\/zoho-partner.png 543w, https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2022\/11\/zoho-partner-300x53.png 300w\" sizes=\"(max-width: 418px) 100vw, 418px\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"399\" height=\"144\" src=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2023\/10\/mailchimp-partner.png\" alt=\"\" class=\"wp-image-15866\" srcset=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2023\/10\/mailchimp-partner.png 399w, https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2023\/10\/mailchimp-partner-300x108.png 300w\" sizes=\"(max-width: 399px) 100vw, 399px\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"600\" height=\"281\" src=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/07\/google-partner.png\" alt=\"\" class=\"wp-image-11538\" srcset=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/07\/google-partner.png 600w, https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/07\/google-partner-300x141.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-group alignfull has-black-color has-yellow-background-color has-text-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"fw3 has-xxl-font-size wp-block-heading\">Attend our free CRM Omnichannel webinar!  <\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-white-color has-blue-background-color has-text-color has-background\" href=\"#solicitar-acceso\">REQUEST ACCESS<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div style=\"height:57px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Who teaches the workshop?<\/h2>\n\n<div id=\"profesores-block_60a4f72f8e915\" class=\"profesores\">\n\n\t<\/div>\n\n<style>\n\t.horizontal-card-profesores div.text {\n\t\tpadding: 10%;\n\t}\n\t.horizontal-card-profesores .path-horizontal {\n\t\tdisplay: none;\n\t}\n\n\t@media screen and (min-width: 60em) {\n\t\t.horizontal-card-profesores div.text {\n\t\t\tpadding: 5%;\n\t\t}\n\t\t.horizontal-card-profesores .path-horizontal {\n\t\t\tdisplay: block;\n\t\t}\n\t\t.horizontal-card-profesores .path-vertical {\n\t\t\tdisplay: none;\n\t\t}\n\t}\n<\/style>\n\n<div id=\"profesores-block_6409a4fec1058\" class=\"profesores\">\n\n\t\n\t\t\t<div class=\"horizontal-card-profesores horizontal-card-1 db flex-l mb4 link br1 overflow-hidden\">\n\n\t\t\t\t<div class=\"thumbnail w-50-l h5 h-auto-l ba b--light-gray relative\">\n\n\t\t\t\t\t<div class=\"pt5 ph4 w-100 h-100\">\n\t\t\t\t\t\t<div class=\"thumbnail contain w-100 h-100 bg-top relative\" style=\"background-image: url();\"><\/div>\n\n\t\t\t\t\t<\/div>\n\n                    \n                        <svg class=\"path-horizontal path-01 path-vector absolute absolute--fill\" width=\"100%\" height=\"100%\" viewBox=\"0 0 100 100\" preserveAspectRatio=\"none\">\n\t\t\t\t\t\t\t<path d=\"m 5,0 v 80 h 15 v 20\" stroke=\"var(--color-blue)\" fill=\"none\" stroke-width=\"6px\" vector-effect=\"non-scaling-stroke\" stroke-linejoin=\"round\"><\/path>\n\t\t\t\t\t\t<\/svg>\n\n\t\t\t\t\t\t<svg class=\"path-vertical path-01a path-vector absolute absolute--fill\" width=\"100%\" height=\"100%\" viewBox=\"0 0 100 100\" preserveAspectRatio=\"none\">\n\t\t\t\t\t\t\t<path d=\"m 95,0 v 10 h -90 v 90\" stroke=\"var(--color-blue)\" fill=\"none\"  stroke-width=\"4px\" vector-effect=\"non-scaling-stroke\" stroke-linejoin=\"round\"><\/path>\n\t\t\t\t\t\t<\/svg>\n\n                                        \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"text bg-light-gray flex items-center ba b--light-gray w-50-l relative \">\n\n\t\t\t\t\t\n\t\t\t\t\t\t<svg class=\"path-vertical path-01b path-vector absolute absolute--fill\" width=\"100%\" height=\"100%\" viewBox=\"0 0 100 100\" preserveAspectRatio=\"none\">\n\t\t\t\t\t\t\t<path d=\"m 5,0 v 95 h 90 v 5\" stroke=\"var(--color-blue)\" fill=\"none\"  stroke-width=\"4px\" vector-effect=\"non-scaling-stroke\" stroke-linejoin=\"round\"><\/path>\n\t\t\t\t\t\t<\/svg>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"text-wrapper relative\">\n\n\t\t\t\t\t\t<h2 class=\"mv0 f3 black\">N\u00e9stor Tejero Bermejo<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"mv0 f4 blue\">Chief Executive Officer_<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n<p>He manages the agency and advises clients of different sizes and sectors. From the definition of business models and strategic plans to the preparation of specific campaigns. What he enjoys most is learning new business models and devising new ways to reach clients.  <\/p>\n\n<p>He has been teaching marketing and business training for more than 15 years. He says that the more he teaches, the more he learns. Curious paradox.  <\/p>\n\n<p class=\"has-red-color has-text-color has-regular-font-size\"><strong>He hasn&#8217;t said no to a beer since 2006<\/strong>.<\/p>\n\n<p data-test id='texto-con-icono-block_5e3224adb6ae78edbdd9b52d1e915da2' class=\"flex texto-con-icono has-blue-color has-text-color f6 \">\n            <span class=\"icon flex-shrink-0\"><\/span>\n        <span class=\"text\">\n                    <a href=\"https:\/\/www.linkedin.com\/in\/nestortejerobermejo\/details\/certifications\/\" target=\"_blank\" class=\"link color-inherit \">Certificates and courses<\/a>\n            <\/span>\n<\/p>\n\n<style>\n    #texto-con-icono-block_5e3224adb6ae78edbdd9b52d1e915da2 .icon-dashicons{\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_5e3224adb6ae78edbdd9b52d1e915da2 .icon {\n        background-color: currentColor;\n        -webkit-mask: 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