{"id":21331,"date":"2024-10-18T15:14:21","date_gmt":"2024-10-18T13:14:21","guid":{"rendered":"https:\/\/www.agenciareinicia.com\/zoho-agency-official-partner\/customer-journey-mapping-automation-intelligent\/"},"modified":"2026-03-13T22:32:05","modified_gmt":"2026-03-13T21:32:05","slug":"customer-journey-mapping-automation-intelligent","status":"publish","type":"page","link":"https:\/\/www.agenciareinicia.com\/en\/zoho-agency-official-partner\/customer-journey-mapping-automation-intelligent\/","title":{"rendered":"Customer Journey Mapping | Automation intelligent"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-white-color has-bg-conic-smooth-blue-to-red-gradient-background has-text-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"fw3 mt4 has-white-color has-text-color wp-block-heading\">Customer Journey Mapping_ Automation intelligent<\/h1>\n\n\n\n<h3 class=\"has-white-color has-text-color wp-block-heading\">Efficiency through automation<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group br1\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2024\/10\/customerjourney-edited.png\" alt=\"\" class=\"wp-image-17431\" width=\"250\" srcset=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2024\/10\/customerjourney-edited.png 500w, https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2024\/10\/customerjourney-edited-300x188.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n\n<p>Customer Journey Mapping allows you to optimize every point of interaction between your brand and your customers, improving the experience and automating the entire process.<\/p>\n\n\n\n<p>At Reinicia we use advanced tools such as Zoho One and Mailchimp, designing personalized paths that improve customer experience, increase efficiency and facilitate conversion. Through intelligent marketing_ we automate key processes, from acquisition to loyalty, ensuring that each interaction is relevant and timely, maximizing the impact and effectiveness of your campaigns. <\/p>\n\n\n\n<div style=\"height:42px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-black-color has-green-background-color has-text-color has-background\" href=\"https:\/\/www.agenciareinicia.com\/en\/contact-with-us\/\">I AM INTERESTED<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:96px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover is-light ba nt5\" style=\"min-height:200px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h3 class=\"has-black-color has-text-color has-large-font-size wp-block-heading\">What we have done<\/h3>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-4 wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"350\" height=\"210\" data-id=\"10965\" src=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/qloud2.png\" alt=\"\" class=\"wp-image-10965\" srcset=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/qloud2.png 350w, https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/qloud2-300x180.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"350\" height=\"210\" data-id=\"10966\" src=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/ingelyt-logo-350x210-1.png\" alt=\"\" class=\"wp-image-10966\" srcset=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/ingelyt-logo-350x210-1.png 350w, https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/ingelyt-logo-350x210-1-300x180.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"350\" height=\"210\" data-id=\"10964\" src=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/tiselab-logo-350x210-1.png\" alt=\"\" class=\"wp-image-10964\" srcset=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/tiselab-logo-350x210-1.png 350w, https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/tiselab-logo-350x210-1-300x180.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"350\" height=\"210\" data-id=\"10967\" src=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/quali-logo-350x210-1.png\" alt=\"\" class=\"wp-image-10967\" srcset=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/quali-logo-350x210-1.png 350w, https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/quali-logo-350x210-1-300x180.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/figure>\n<\/figure>\n<\/div><\/div>\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"has-xl-font-size wp-block-heading\">Main benefits of optimizing the customer experience with Customer Journeys<\/h2>\n\n<div class=\"wp-block-columns mb0 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p data-test id='texto-con-icono-block_61274f386359a' class=\"flex texto-con-icono has-blue-color has-text-color f5 \">\n            <span class=\"icon flex-shrink-0\"><\/span>\n        <span class=\"text\">\n                    Personalized experience            <\/span>\n<\/p>\n\n<style>\n    #texto-con-icono-block_61274f386359a .icon-dashicons{\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_61274f386359a .icon {\n        background-color: currentColor;\n        -webkit-mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/back-arrow.svg) no-repeat center;\n        mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/back-arrow.svg) no-repeat center;\n        -webkit-mask-size:cover;\n        mask-size:cover;\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_61274f386359a.f4 .icon,\n    #texto-con-icono-block_61274f386359a.f4 .icon-dashicons {\n        width: 32px;\n        height: 32px;\n        font-size: 2rem;\n    }\n    #texto-con-icono-block_61274f386359a.f5 .icon,\n    #texto-con-icono-block_61274f386359a.f5 .icon-dashicons {\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_61274f386359a.f6 .icon,\n    #texto-con-icono-block_61274f386359a.f6 .icon-dashicons {\n        width: 14px;\n        height: 14px;\n    }\n<\/style>\n\n\n<p>Create routes tailored to the needs and behaviors of each customer, improving satisfaction and loyalty.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p data-test id='texto-con-icono-block_61274f826359b' class=\"flex texto-con-icono has-blue-color has-text-color f5 \">\n            <span class=\"icon flex-shrink-0\"><\/span>\n        <span class=\"text\">\n                    Effective segmentation            <\/span>\n<\/p>\n\n<style>\n    #texto-con-icono-block_61274f826359b .icon-dashicons{\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_61274f826359b .icon {\n        background-color: currentColor;\n        -webkit-mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/round-data-usage-symbol.svg) no-repeat center;\n        mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/round-data-usage-symbol.svg) no-repeat center;\n        -webkit-mask-size:cover;\n        mask-size:cover;\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_61274f826359b.f4 .icon,\n    #texto-con-icono-block_61274f826359b.f4 .icon-dashicons {\n        width: 32px;\n        height: 32px;\n        font-size: 2rem;\n    }\n    #texto-con-icono-block_61274f826359b.f5 .icon,\n    #texto-con-icono-block_61274f826359b.f5 .icon-dashicons {\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_61274f826359b.f6 .icon,\n    #texto-con-icono-block_61274f826359b.f6 .icon-dashicons {\n        width: 14px;\n        height: 14px;\n    }\n<\/style>\n\n\n<p>Identify and classify your customers into specific groups to send relevant and timely messages.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p data-test id='texto-con-icono-block_61274fab6359c' class=\"flex texto-con-icono has-blue-color has-text-color f5 \">\n            <span class=\"icon flex-shrink-0\"><\/span>\n        <span class=\"text\">\n                    Process automation            <\/span>\n<\/p>\n\n<style>\n    #texto-con-icono-block_61274fab6359c .icon-dashicons{\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_61274fab6359c .icon {\n        background-color: currentColor;\n        -webkit-mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/add-comment-button.svg) no-repeat center;\n        mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/add-comment-button.svg) no-repeat center;\n        -webkit-mask-size:cover;\n        mask-size:cover;\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_61274fab6359c.f4 .icon,\n    #texto-con-icono-block_61274fab6359c.f4 .icon-dashicons {\n        width: 32px;\n        height: 32px;\n        font-size: 2rem;\n    }\n    #texto-con-icono-block_61274fab6359c.f5 .icon,\n    #texto-con-icono-block_61274fab6359c.f5 .icon-dashicons {\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_61274fab6359c.f6 .icon,\n    #texto-con-icono-block_61274fab6359c.f6 .icon-dashicons {\n        width: 14px;\n        height: 14px;\n    }\n<\/style>\n\n\n<p>Reduces manual workload by automating repetitive tasks, allowing the team to focus on key strategies.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns mb0 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p data-test id='texto-con-icono-block_612750918c20d' class=\"flex texto-con-icono has-blue-color has-text-color f5 \">\n            <span class=\"icon flex-shrink-0\"><\/span>\n        <span class=\"text\">\n                    Data analysis            <\/span>\n<\/p>\n\n<style>\n    #texto-con-icono-block_612750918c20d .icon-dashicons{\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_612750918c20d .icon {\n        background-color: currentColor;\n        -webkit-mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/share-button.svg) no-repeat center;\n        mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/share-button.svg) no-repeat center;\n        -webkit-mask-size:cover;\n        mask-size:cover;\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_612750918c20d.f4 .icon,\n    #texto-con-icono-block_612750918c20d.f4 .icon-dashicons {\n        width: 32px;\n        height: 32px;\n        font-size: 2rem;\n    }\n    #texto-con-icono-block_612750918c20d.f5 .icon,\n    #texto-con-icono-block_612750918c20d.f5 .icon-dashicons {\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_612750918c20d.f6 .icon,\n    #texto-con-icono-block_612750918c20d.f6 .icon-dashicons {\n        width: 14px;\n        height: 14px;\n    }\n<\/style>\n\n\n<p>Gain valuable insights into customer behavior through real-time analytics, improving decision making.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p data-test id='texto-con-icono-block_612750af8c20e' class=\"flex texto-con-icono has-blue-color has-text-color f5 \">\n            <span class=\"icon flex-shrink-0\"><\/span>\n        <span class=\"text\">\n                    Improved conversion            <\/span>\n<\/p>\n\n<style>\n    #texto-con-icono-block_612750af8c20e .icon-dashicons{\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_612750af8c20e .icon {\n        background-color: currentColor;\n        -webkit-mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/earth-grid-select-language-button.svg) no-repeat center;\n        mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/earth-grid-select-language-button.svg) no-repeat center;\n        -webkit-mask-size:cover;\n        mask-size:cover;\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_612750af8c20e.f4 .icon,\n    #texto-con-icono-block_612750af8c20e.f4 .icon-dashicons {\n        width: 32px;\n        height: 32px;\n        font-size: 2rem;\n    }\n    #texto-con-icono-block_612750af8c20e.f5 .icon,\n    #texto-con-icono-block_612750af8c20e.f5 .icon-dashicons {\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_612750af8c20e.f6 .icon,\n    #texto-con-icono-block_612750af8c20e.f6 .icon-dashicons {\n        width: 14px;\n        height: 14px;\n    }\n<\/style>\n\n\n<p>Optimize every touch point to increase conversion rates and maximize ROI.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p data-test id='texto-con-icono-block_612750d68c20f' class=\"flex texto-con-icono has-blue-color has-text-color f5 \">\n            <span class=\"icon flex-shrink-0\"><\/span>\n        <span class=\"text\">\n                    Efficient communication            <\/span>\n<\/p>\n\n<style>\n    #texto-con-icono-block_612750d68c20f .icon-dashicons{\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_612750d68c20f .icon {\n        background-color: currentColor;\n        -webkit-mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/history-clock-button.svg) no-repeat center;\n        mask: url(https:\/\/www.agenciareinicia.com\/wp-content\/themes\/wp_starter_theme\/icons\/history-clock-button.svg) no-repeat center;\n        -webkit-mask-size:cover;\n        mask-size:cover;\n        margin-right: 1rem;\n        margin-top: .125rem;\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_612750d68c20f.f4 .icon,\n    #texto-con-icono-block_612750d68c20f.f4 .icon-dashicons {\n        width: 32px;\n        height: 32px;\n        font-size: 2rem;\n    }\n    #texto-con-icono-block_612750d68c20f.f5 .icon,\n    #texto-con-icono-block_612750d68c20f.f5 .icon-dashicons {\n        width: 20px;\n        height: 20px;\n    }\n    #texto-con-icono-block_612750d68c20f.f6 .icon,\n    #texto-con-icono-block_612750d68c20f.f6 .icon-dashicons {\n        width: 14px;\n        height: 14px;\n    }\n<\/style>\n\n\n<p><meta charset=\"utf-8\"\/>Facilitates the coordination of messages across multiple channels, ensuring a consistent customer experience.<\/p>\n<\/div>\n<\/div>\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-group has-black-color has-yellow-background-color has-text-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"fw3 has-xxl-font-size wp-block-heading\">Ready to enhance your customers&#8217; experience?<\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-white-color has-blue-background-color has-text-color has-background\" href=\"https:\/\/www.agenciareinicia.com\/en\/contact-with-us\/\">I AM INTERESTED<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link has-black-color has-yellow-background-color has-text-color has-background\" href=\"#contratar\" rel=\"modal:open\">FREE REGISTRATION ZOHO ONE<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"has-xl-font-size wp-block-heading\">What are the main features of Zoho One?<\/h2>\n\n<ul class=\"wp-block-list\"><li><strong>More than 40 apps <\/strong>that will help you service all areas of your company.<\/li><li><strong>You will be able to deploy the apps at your own pace<\/strong> and from a single company account.<\/li><li><strong>It covers different areas:<\/strong> finance and administration, marketing, commercial, people, projects and operations.<\/li><li>Each employee has <strong>unique<\/strong> <strong>access<\/strong> to each application and specific permissions that you define.<\/li><li><strong>Apps<\/strong> <strong>synchronized<\/strong> with each other to facilitate data integrity.<\/li><li><strong>Unified<\/strong> <strong>search<\/strong> in the organization&#8217;s data from any app, always respecting permissions.<\/li><li><strong>Artificial intelligence <\/strong>applied on the platform to provide recommendations for improvement in different areas of the company.<\/li><li>Apps<strong> <\/strong>accessible from <strong>Web<\/strong> <strong>browser<\/strong> or <strong>Android<\/strong> or <strong>iOS<\/strong> mobile apps<\/li><li>Compatible with <strong>Office 365 <\/strong>and<strong> GSuite<\/strong> mail and office systems<\/li><li><strong>P<\/strong><span style=\"color: var(--color-dark-gray); font-family: var(--font-family-primary); font-size: var(--font-size-02); font-weight: var(--font-weight-regular);\"><strong>rotection<\/strong><\/span><strong><span style=\"color: var(--color-dark-gray); font-family: var(--font-family-primary); font-size: var(--font-size-02); font-weight: var(--font-weight-regular);\"> <\/span><\/strong><span style=\"color: var(--color-dark-gray); font-family: var(--font-family-primary); font-size: var(--font-size-02); font-weight: var(--font-weight-regular);\"><strong>SSL<\/strong><\/span><strong><span style=\"color: var(--color-dark-gray); font-family: var(--font-family-primary); font-size: var(--font-size-02); font-weight: var(--font-weight-regular);\"> <\/span><\/strong><span style=\"color: var(--color-dark-gray); font-family: var(--font-family-primary); font-size: var(--font-size-02); font-weight: var(--font-weight-regular);\">that guarantees your security and privacy.<\/span><\/li><\/ul>\n\n<p class=\"has-large-font-size\"><strong><a href=\"https:\/\/www.agenciareinicia.com\/blog\/zoho-one-caracteristicas-precio\/\" class=\"ek-link\">Learn more about Zoho One<\/a>: what&#8217;s included, pricing and more.<\/strong><\/p>\n\n<div style=\"height:166px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-group alignfull has-white-color has-bg-conic-smooth-blue-to-red-gradient-background has-text-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div id=\"featured-lateral-text-block_61275a272b61b\" class=\"featured-lateral-text\">\n\n        <div class=\"relative pv4 pl0 pr3 pl4-l pv5-l pr5-l f5 f4-l measure db ma0 br1 br--right  has-green-background-color has-background  has-black-color has-text-color\">\n            What is Reinicia&#8217;s work methodology?<\/span>\n        <\/div>\n<\/div>\n\n<style>\n    #featured-lateral-text-block_61275a272b61b {\n        margin-top: -96px;\n    }\n\n    .featured-lateral-text div:after{\n        content:\"\";\n        height: 100%;\n        background-color: inherit;\n        display: block;\n        width: 200%;\n        right: auto;\n        top: 0;\n        left: -200%;\n        position: absolute;\n    }\n    @media screen and (min-width: 60em) {\n        .featured-lateral-text {\n            padding: 0!important;\n        }\n\n    }\n<\/style>\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol class=\"two-column-list wp-block-list\"><li><strong>Initial analysis: inventory<br\/><\/strong>Inventory of current documents, people and systems in your company.<\/li><li><strong>Initial analysis: flows<br\/><\/strong>Information and communication flows related to the different areas of your business, both internal and external.<\/li><li><strong>Redefinition<br\/><\/strong>Documents, workflows, systems and people.<\/li><li><strong>Zoho One License<br\/><\/strong>Zoho One license selection based on needs.<\/li><li><strong>Configuration of Zoho One apps<br\/><\/strong>Based on business needs and integration of the apps with each other and with other systems of your company.<\/li><li><strong>Training Team<br\/><\/strong>Use of platform apps and new workflows adapted to the platform.<\/li><li><strong>Start-up and follow-up<br\/><\/strong>Accompaniment of people and technology.<\/li><li><strong>Continuous improvement<br\/><\/strong>Existing and new processes, documents, new apps and people.<\/li><\/ol>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-large-font-size\">Why trust Reinicia?<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group br1 has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"350\" height=\"150\" src=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/zohopartner.png\" alt=\"\" class=\"wp-image-11017\" srcset=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/zohopartner.png 350w, https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/zohopartner-300x129.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<p>We are Zoho Authorized Partners. We have more than 6 years of experience implementing Zoho apps. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group br1 has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"350\" height=\"150\" src=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/si.png\" alt=\"\" class=\"wp-image-11015\" srcset=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/si.png 350w, https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/si-300x129.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<p>Experienced multidisciplinary team able to make a complete proposal with different tools of the marketing and commercial mix to suit the needs and capabilities of each client.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group br1 has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"350\" height=\"150\" src=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/transparente1.png\" alt=\"\" class=\"wp-image-11016\" srcset=\"https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/transparente1.png 350w, https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/transparente1-300x129.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<p>We have a well-structured work methodology with total transparency towards our clients.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n<div style=\"height:96px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"has-xl-font-size wp-block-heading\">Which Team profiles will accompany you?<\/h3>\n\n<div id=\"equipo-cards-block_61275f5567c5a\" class=\"equipo-cards\">\n\n\t\n\t\t<div class=\"flex flex-wrap nl2 nr2\">\n\n\t\t\t\n\t\t\t\t<div class=\"single bg-light-gray flex mt3 mh2 flex-auto\">\n\t\t\t\t\t<div class=\"thumb w3 w4-l ba b--light-gray bg-top cover flex-shrink-0\" style=\"background-image: url( 'https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/08\/Captura-de-pantalla-2025-06-09-a-las-11.04.54-300x290.png' );\"><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"text pa3\">\n\t\t\t\t\t\t<h4 class=\"mt0 mb0 f6 dark-gray ttu tracked f5\">Paolo Bergamelli<\/h4>\n\t\t\t\t\t\t<h5 class=\"mt0 mb3 black f4\">Full Stack Developer y Consultor Zoho<\/h5>\n\t\t\t\t\t\t<p class=\"dark-gray ma0\">Se encarga de que nunca falte Taleggio en la agencia. Un maestro reponiendo siempre a tiempo.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t<div class=\"single bg-light-gray flex mt3 mh2 flex-auto\">\n\t\t\t\t\t<div class=\"thumb w3 w4-l ba b--light-gray bg-top cover flex-shrink-0\" style=\"background-image: url( 'https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2024\/05\/Captura-de-pantalla-2025-06-09-a-las-11.07.44-300x300.png' );\"><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"text pa3\">\n\t\t\t\t\t\t<h4 class=\"mt0 mb0 f6 dark-gray ttu tracked f5\">Mario Herrero<\/h4>\n\t\t\t\t\t\t<h5 class=\"mt0 mb3 black f4\">Consultor Zoho y analista web<\/h5>\n\t\t\t\t\t\t<p class=\"dark-gray ma0\">El &#8216;hype&#8217; de nuestros proyectos, integrador de soluciones Zoho y maestro de la automatizaci\u00f3n.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t<div class=\"single bg-light-gray flex mt3 mh2 flex-auto\">\n\t\t\t\t\t<div class=\"thumb w3 w4-l ba b--light-gray bg-top cover flex-shrink-0\" style=\"background-image: url( 'https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/04\/Captura-de-pantalla-2025-05-30-a-las-11.09.55-259x300.png' );\"><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"text pa3\">\n\t\t\t\t\t\t<h4 class=\"mt0 mb0 f6 dark-gray ttu tracked f5\">N\u00e9stor Tejero Bermejo<\/h4>\n\t\t\t\t\t\t<h5 class=\"mt0 mb3 black f4\">Director General<\/h5>\n\t\t\t\t\t\t<p class=\"dark-gray ma0\">Dirige la agencia con la ilusi\u00f3n del primer d\u00eda.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t<div class=\"single bg-light-gray flex mt3 mh2 flex-auto\">\n\t\t\t\t\t<div class=\"thumb w3 w4-l ba b--light-gray bg-top cover flex-shrink-0\" style=\"background-image: url( 'https:\/\/www.agenciareinicia.com\/wp-content\/uploads\/2021\/07\/Captura-de-pantalla-2025-06-09-a-las-11.43.22-266x300.png' );\"><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"text pa3\">\n\t\t\t\t\t\t<h4 class=\"mt0 mb0 f6 dark-gray ttu tracked f5\">\u00c1lvaro O&#8217;Donnell<\/h4>\n\t\t\t\t\t\t<h5 class=\"mt0 mb3 black f4\">Estrategia Digital &amp; Growth<\/h5>\n\t\t\t\t\t\t<p class=\"dark-gray ma0\">Habilidad de transformar ideas abstractas y complejas en conceptos sencillos.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t<\/div>\n\t\n<\/div>\n\n<style>\n\n@media screen and (min-width: 60em) {\n\t#equipo-cards-block_61275f5567c5a .single {\n\t    flex-basis: calc(50% - 1rem);\n\t}\n}\n\n<\/style>\n\n<div style=\"height:96px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div id=\"contratar\" class=\"modal\" style=\"display:none;\">\n<iframe frameborder=\"0\" style=\"height:700px;width:99%;border:none;\" src=\"https:\/\/forms.zohopublic.eu\/agenciareinicia\/form\/FormularioContratacionWeb\/formperma\/ykJ0qHbTM8kCOkuwwiPjD0QN5KEjaIKg5uAcbrt2Iu0?tipo_formulario=Contratacion-Zoho-One\"><\/iframe>\n<\/div>\n<div id=\"double-cta-block_609bf5848b242\" class=\"double-cta alignfull flex-l  has-background estilo-2 has-bg-conic-smooth-blue-to-green-gradient-background\">\n\n\t<div class=\"w-50-l pv4 pv5-l flex justify-end has-background bt bb b--black \">\n\n\n\n\t\t<div class=\"title ph3  f3 white\">\n\t\t\tWe show you the intelligent_ way to achieve your goal\t\t\t\t\n\t\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"w-50-l pv5-l has-background bt bb b--black has-green-background-color pt4\">\n\n\t\t<div class=\"buttons ph3 pl4-l flex-l pb6 pb4-l overflow-hidden\">\n\n\t\t\t<div>\n\n\t\t\t<div class=\"dark-gray mb4 \">\n\t\t\t\tTell us how you want us to meet!\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t<div class=\"mb3 wp-block-button is-style-fill mw5 relative z-1\">\n\t\t\t\t\t<a href=\"#double-cta-block_609bf5848b242-modal\" rel=\"modal:open\" class=\"wp-block-button__link has-white-color has-blue-background-color has-text-color has-background flex items-center\">\n\t\t\t\t\t\t<span class=\"material-icons mr2\">event<\/span> Meet\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"double-cta-block_609bf5848b242-modal\" class=\"modal\">\n\t\t\t\t  <iframe width=\"100%\" height=\"585px\" src=\"https:\/\/agenciareinicia.zohobookings.eu\/portal-embed#\/customer\/agenciareiniciaweb\" frameborder=\"0\" allowfullscreen=\"\"> <\/iframe>\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"mb3 wp-block-button mw5 relative z-1\">\n\t\t\t\t\t<a href=\"\/contacta-con-nosotros\/\" class=\"ba wp-block-button__link has-blue-color has-text-color flex items-center bg-green\">\n\t\t\t\t\t\t<span class=\"material-icons mr2\">email<\/span> Write\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"wp-block-button mw5 relative z-1\">\n\t\t\t\t\t<a href=\"tel:+34915222767\" class=\"ba wp-block-button__link has-blue-color has-text-color flex items-center bg-green\">\n\t\t\t\t\t\t<span class=\"material-icons mr2\">call<\/span> +34 915 222 767\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"illustration relative\">\n\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"img absolute relative-l\" width=\"300\" src=\"\/wp-content\/uploads\/2021\/11\/Newsletter_a_sin_boton.png\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t\n\n\t<\/div>\n\n<\/div>\n\n<style>\n\t#double-cta-block_609bf5848b242 .title,\n\t#double-cta-block_609bf5848b242 .buttons {\n\t\tmax-width: 48rem;\n\t}\n\t.double-cta .illustration .img {\n\t    left: 8rem;\n    \ttop: -16rem;\n\t}\n\t.wp-block .double-cta .modal {\n\t\tdisplay: none;\n\t}\n\t.jquery-modal.blocker {\n\t\tpadding: 1rem;\n\t}\n\t.jquery-modal .modal {\n\t\twidth: 100%;\n\t\tpadding: 1rem;\n\t}\n\n\t@media screen and (min-width: 30em) {\n\t\t.double-cta .illustration .img {\n\t\t\tleft: -7rem;\n\t\t\ttop: 2rem;\n\t\t}\n\t}\n\t@media screen and (max-width: 30em) {\n\t\t.double-cta.estilo-2 .wp-block-button {\n\t\t    max-width: 14rem;\n\t\t}\n\t\t.double-cta.estilo-2 .illustration .img {\n\t    \ttop: -15rem;\n\t\t}\n\t}\n\n<\/style>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover how to improve the relationship with your customers thanks to Customer Journey Mapping.<\/p>\n","protected":false},"author":1,"featured_media":20571,"parent":21327,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"class_list":["post-21331","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Journey Mapping | Automation intelligent<\/title>\n<meta name=\"description\" content=\"Optimize the customer experience with our Customer Journey Mapping. Automation intelligent with Zoho One and Mailchimp.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.agenciareinicia.com\/en\/zoho-agency-official-partner\/customer-journey-mapping-automation-intelligent\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Journey Mapping | Automation intelligent\" \/>\n<meta property=\"og:description\" content=\"Optimize the customer experience with our Customer Journey Mapping. 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